TERMS AND CONDITIONS OF USE AND CONTRACTING

1. LEGAL INFORMATION

In compliance with Article 6 of Law 20/2014, of October 16, regulating electronic contracting and operators that carry out their economic activity in a digital space, it is reported that the owner of this website is:

  • Owner: Papers Andorra SL (hereafter, "Papers")

  • NRT: L-719071-R

  • Registered office: Carrer Ciutat de Consuegra 16, Edifici Illa, AD500 Andorra la Vella, Principality of Andorra.

  • Main website: papers.ad

  • Contact email: hola@papers.ad

  • Collaborating entity in Malta: Papers App Ltd. (C112488).

2. PURPOSE AND SCOPE OF APPLICATION

The present Terms and Conditions regulate access to and use of the online platform papers.ad and its associated mobile applications, as well as the contracting of services for company incorporation, accounting management, compliance, and administrative support in Andorra and Malta.

The use of the platform grants the status of User and implies full acceptance of all the provisions included in this text.

3. DESCRIPTION OF SERVICES

Papers offers a technological solution ("fintech") for business management that includes:

  • Company Formation: Digital management of procedures for establishing companies in Andorra and Malta.

  • Online Accounting: Access to a dashboard for invoice uploads and viewing financial statements, managed by licensed accountants.

  • Compliance: Monitoring tax and legal deadlines.

  • Document Management: Secure storage of corporate documentation via the platform.

Important Notice: Papers is not a law firm or a traditional administrative consultancy. We operate as a technology provider and digital intermediary. Professional services are executed by duly authorized accountants and corporate service providers in each jurisdiction.

4. USER REGISTRATION AND SECURITY

To access the services, the User must register. The User commits to:

  • Provide real, updated, and truthful information.

  • Maintain the confidentiality of their access credentials.

  • Immediately notify any unauthorized use to hola@papers.ad.

5. FINANCIAL TERMS AND PAYMENT

Pricing: The service prices are indicated on papers.ad and may be subject to taxes (IGI in Andorra) depending on the User's status.

  • Subscriptions: Accounting services are provided on a subscription basis with automatic renewal unless the User requests cancellation within the established timeframes.

  • Payment Methods: Credit/debit cards and other integrated digital methods are accepted.

6. DISCLAIMER

  • FUNDS PROVISION AND NON-REFUNDABLE PAYMENTS: The parties expressly agree that any amount paid in advance as a provision of funds, reservation, or advance is considered non-refundable. In the event of resolution, suspension, or termination of the professional relationship for reasons unrelated to the diligence and work performed by Papers (including, but not limited to, the client's unilateral decision, force majeure, or actions by third parties/administrations), Papers will be fully exempt from any obligation to refund these amounts. These amounts will be retained as compensation for availability, administrative tasks, and the resources allocated up to the termination date.

  • ADVICE: The content of this website is for general informational and educational purposes. Papers is not a law firm and does not offer official legal, tax, or financial advice. Any business decision made by the user based on the platform's information is at their sole responsibility.


  • BANKING SERVICES AND THIRD PARTIES: Papers facilitates contact and introduction to partner banking entities (such as Revolut, MoraBanc, Andbank, or Creand). However, Papers does not guarantee the opening of any bank account, as the final approval depends solely on the internal compliance criteria (KYC/AML) and the risk policies of each financial institution.


  • SERVICE AVAILABILITY: Papers strives to keep the platform operational for as long as possible but is not responsible for temporary service interruptions due to maintenance tasks, technical updates, or force majeure beyond our control.

7. PERSONAL DATA PROTECTION (LQPD)

In accordance with Law 29/2021 (LQPD), Papers Andorra SL informs that the personal data collected will be processed to manage the contractual relationship and comply with legal obligations (such as anti-money laundering).

  • Responsible: Papers Andorra SL.

  • Rights: The User can exercise their rights of access, rectification, and deletion by sending an email to hola@papers.ad.

8. INTELLECTUAL PROPERTY

All contents (texts, designs, logos, and software) on papers.ad are the property of Papers App Ltd. or Papers Andorra SL. Their reproduction without express authorization is prohibited.

9. FORMATION PROCEDURE AND DEADLINES

The User agrees that the establishment timeframes are indicative:

  • Andorra: Approximately 30-45 days (subject to governmental validation).

  • Malta: Approximately 24-72 hours once documentation is completed.

10. APPLICABLE LAW AND JURISDICTION

These Terms are governed by the law of the Principality of Andorra. Any disputes will be subject to the jurisdiction of the Courts of Andorra.

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Copyright Papers App © 2025 All rights reserved • Terms & Conditions

All services for Malta are provided by Papers App Ltd., registered in Malta with registration number C112488 and registered office at Soho The Strand, Fawwara Building, Unit S099, Triq l-Imsida, Gzira, GZR 1401, Malta. All company formation and related services offered through our platform in Malta are provided in collaboration with Zerafa Trustees Ltd, a limited liability company incorporated in Malta with registration number C 97921, authorized by the MFSA (Malta Financial Services Authority) under the terms of the Trusts and Trustees Act to offer these services. Papers App Ltd. acts exclusively as a digital intermediary and technology provider, facilitating the client onboarding process and document submission through its online platform. All regulated activities are carried out exclusively by Zerafa Trustees Ltd in full compliance with applicable laws and regulations. Papers App Ltd., “Papers” and the Papers logo are registered trademarks. Papers services may not be available to all clients. Terms and Conditions apply, which are subject to change. Papers App Ltd. is a registered technology company in Malta that provides digital solutions for company formations and accounting services. We are not a law firm and do not offer official legal, tax, or financial advice. The content displayed on our website or shared via email, WhatsApp, Slack, SMS, Zoom, Intercom, or social media is solely intended for general informational and educational purposes and should not be considered official legal advice. By using our website and services, you explicitly agree to our Terms of Service, Privacy Policy, and Data Processing Annex. Papers App Ltd is a financial technology (fintech) company and not a bank. Any banking services are provided through our licensed third-party partners. Papers App Ltd is an official partner of Revolut Ltd to facilitate corporate bank account openings. As part of this collaboration, we may display the name, logo, and services of Revolut on our website and communications in accordance with our contract. Revolut Ltd is a company incorporated and registered in England and Wales (company number 08804411). Revolut Ltd is authorized by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 (Firm Reference Number: 900562) for the issuance of electronic money.

All services for Andorra are provided by Papers Andorra SL, registered in Andorra with NRT L719071R, and based at Carrer Ciutat de Consuegra 16, Edifici Illa, AD500 Andorra la Vella. The logos, trademarks, and names MORABANC, ANDBANK, and CREAND are registered trademarks owned by their respective legal owners. These entities are duly licensed Andorran banks and supervised by the Andorran Financial Authority (AFA) in accordance with Law 10/2013, of May 23, on the supervision of financial entities. MORABANC, S.A.U. (AFA License B-10000537). Head Office: Av. Meritxell 96, Andorra la Vella. ANDBANK, S.A.U. (AFA License B-10000532). Head Office: Av. Princep Benlloch 11, Andorra la Vella. CREAND, S.A.U. (AFA License B-10000043). Head Office: Av. Meritxell 80, Andorra la Vella. The use of these logos and references on this website or in visual content is for illustrative and informational purposes only. Papers is not affiliated with, endorsed by, or acting as an agent of any of the aforementioned banking institutions, unless explicitly stated otherwise. The opening of a bank account is subject to each bank's internal approval processes, as well as their respective Know Your Client (KYC), Anti-Money Laundering (AML), and individual risk policies. Therefore, Papers and its partners cannot guarantee the opening or acceptance of any account.